{"id":182246,"date":"2023-12-15T23:08:47","date_gmt":"2023-12-16T04:08:47","guid":{"rendered":"https:\/\/corporate.algonquincollege.com\/product\/resoudre-les-conflits-sur-le-lieu-de-travail\/"},"modified":"2026-01-05T18:15:06","modified_gmt":"2026-01-05T23:15:06","slug":"resoudre-les-conflits-sur-le-lieu-de-travail","status":"publish","type":"product","link":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/","title":{"rendered":"R\u00e9soudre les conflits sur le lieu de travail"},"content":{"rendered":"<p><strong>Apprenez \u00e0 g\u00e9rer efficacement les conflits et \u00e0 am\u00e9liorer la communication sur le lieu de travail.  <\/strong><\/p>\n<p>Les conflits sur le lieu de travail sont in\u00e9vitables, et la capacit\u00e9 \u00e0 les g\u00e9rer avec empathie et efficacit\u00e9 est ce qui distingue un vrai leader d&rsquo;un gestionnaire ordinaire. Ce cours enseigne aux participants comment exploiter le pouvoir de la diversit\u00e9 sur le lieu de travail pour cr\u00e9er des \u00e9quipes plus collaboratives, plus respectueuses et plus productives. <\/p>\n<p>Ils apprendront des astuces et des strat\u00e9gies \u00e9prouv\u00e9es pour transformer les tensions en collaboration productive, y compris :<\/p>\n<ul>\n<li>Distinguer les conflits r\u00e9els des conflits \u00e9vitables<\/li>\n<li>Diff\u00e9rentes approches de la r\u00e9solution des conflits<\/li>\n<li>Strat\u00e9gies de communication et de d\u00e9sescalade telles que la connaissance de soi et l&rsquo;\u00e9coute empathique<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Apprenez \u00e0 g\u00e9rer efficacement les conflits et \u00e0 am\u00e9liorer la communication sur le lieu de travail.<\/p>\n","protected":false},"featured_media":178946,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[118,80],"product_tag":[],"class_list":{"0":"post-182246","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-leadership-fr","7":"product_cat-non-classifiee","8":"course_group-leadership-fr","10":"first","11":"outofstock","12":"shipping-taxable","13":"purchasable","14":"product-type-variable"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9soudre les conflits sur le lieu de travail - Professional Training - Algonquin College<\/title>\n<meta name=\"description\" content=\"Apprenez \u00e0 g\u00e9rer les conflits sur le lieu de travail avec empathie et \u00e0 stimuler la collaboration au sein de l&#039;\u00e9quipe gr\u00e2ce \u00e0 une gestion efficace de la diversit\u00e9 dans ce cours de leadership.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9soudre les conflits sur le lieu de travail - Professional Training - Algonquin College\" \/>\n<meta property=\"og:description\" content=\"Apprenez \u00e0 g\u00e9rer les conflits sur le lieu de travail avec empathie et \u00e0 stimuler la collaboration au sein de l&#039;\u00e9quipe gr\u00e2ce \u00e0 une gestion efficace de la diversit\u00e9 dans ce cours de leadership.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/\" \/>\n<meta property=\"og:site_name\" content=\"Professional Training - Algonquin College\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-05T23:15:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2024\/04\/Resolving-Conflict.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/\",\"url\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/\",\"name\":\"R\u00e9soudre les conflits sur le lieu de travail - Professional Training - Algonquin College\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/training.algonquincollege.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/Resolving-Conflict.jpg\",\"datePublished\":\"2023-12-16T04:08:47+00:00\",\"dateModified\":\"2026-01-05T23:15:06+00:00\",\"description\":\"Apprenez \u00e0 g\u00e9rer les conflits sur le lieu de travail avec empathie et \u00e0 stimuler la collaboration au sein de l'\u00e9quipe gr\u00e2ce \u00e0 une gestion efficace de la diversit\u00e9 dans ce cours de leadership.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/#primaryimage\",\"url\":\"https:\\\/\\\/training.algonquincollege.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/Resolving-Conflict.jpg\",\"contentUrl\":\"https:\\\/\\\/training.algonquincollege.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/Resolving-Conflict.jpg\",\"width\":1400,\"height\":800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/produit\\\/resoudre-les-conflits-sur-le-lieu-de-travail\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/accueil\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Boutique\",\"item\":\"https:\\\/\\\/training.algonquincollege.com\\\/fr\\\/boutique\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"R\u00e9soudre les conflits sur le lieu de travail\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/#website\",\"url\":\"https:\\\/\\\/training.algonquincollege.com\\\/\",\"name\":\"Professional Training - Algonquin College\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/training.algonquincollege.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/#organization\",\"name\":\"Professional Training - Algonquin College\",\"url\":\"https:\\\/\\\/training.algonquincollege.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/training.algonquincollege.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/cropped-acct_logo.png\",\"contentUrl\":\"https:\\\/\\\/training.algonquincollege.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/cropped-acct_logo.png\",\"width\":300,\"height\":44,\"caption\":\"Professional Training - Algonquin College\"},\"image\":{\"@id\":\"https:\\\/\\\/training.algonquincollege.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"R\u00e9soudre les conflits sur le lieu de travail - Professional Training - Algonquin College","description":"Apprenez \u00e0 g\u00e9rer les conflits sur le lieu de travail avec empathie et \u00e0 stimuler la collaboration au sein de l'\u00e9quipe gr\u00e2ce \u00e0 une gestion efficace de la diversit\u00e9 dans ce cours de leadership.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/","og_locale":"fr_FR","og_type":"article","og_title":"R\u00e9soudre les conflits sur le lieu de travail - Professional Training - Algonquin College","og_description":"Apprenez \u00e0 g\u00e9rer les conflits sur le lieu de travail avec empathie et \u00e0 stimuler la collaboration au sein de l'\u00e9quipe gr\u00e2ce \u00e0 une gestion efficace de la diversit\u00e9 dans ce cours de leadership.","og_url":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/","og_site_name":"Professional Training - Algonquin College","article_modified_time":"2026-01-05T23:15:06+00:00","og_image":[{"width":1400,"height":800,"url":"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2024\/04\/Resolving-Conflict.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/","url":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/","name":"R\u00e9soudre les conflits sur le lieu de travail - Professional Training - Algonquin College","isPartOf":{"@id":"https:\/\/training.algonquincollege.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/#primaryimage"},"image":{"@id":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/#primaryimage"},"thumbnailUrl":"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2024\/04\/Resolving-Conflict.jpg","datePublished":"2023-12-16T04:08:47+00:00","dateModified":"2026-01-05T23:15:06+00:00","description":"Apprenez \u00e0 g\u00e9rer les conflits sur le lieu de travail avec empathie et \u00e0 stimuler la collaboration au sein de l'\u00e9quipe gr\u00e2ce \u00e0 une gestion efficace de la diversit\u00e9 dans ce cours de leadership.","breadcrumb":{"@id":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/#primaryimage","url":"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2024\/04\/Resolving-Conflict.jpg","contentUrl":"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2024\/04\/Resolving-Conflict.jpg","width":1400,"height":800},{"@type":"BreadcrumbList","@id":"https:\/\/training.algonquincollege.com\/fr\/produit\/resoudre-les-conflits-sur-le-lieu-de-travail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/training.algonquincollege.com\/fr\/accueil\/"},{"@type":"ListItem","position":2,"name":"Boutique","item":"https:\/\/training.algonquincollege.com\/fr\/boutique\/"},{"@type":"ListItem","position":3,"name":"R\u00e9soudre les conflits sur le lieu de travail"}]},{"@type":"WebSite","@id":"https:\/\/training.algonquincollege.com\/#website","url":"https:\/\/training.algonquincollege.com\/","name":"Professional Training - Algonquin College","description":"","publisher":{"@id":"https:\/\/training.algonquincollege.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/training.algonquincollege.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/training.algonquincollege.com\/#organization","name":"Professional Training - Algonquin College","url":"https:\/\/training.algonquincollege.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/training.algonquincollege.com\/#\/schema\/logo\/image\/","url":"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2023\/10\/cropped-acct_logo.png","contentUrl":"https:\/\/training.algonquincollege.com\/wp-content\/uploads\/2023\/10\/cropped-acct_logo.png","width":300,"height":44,"caption":"Professional Training - Algonquin College"},"image":{"@id":"https:\/\/training.algonquincollege.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/product\/182246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/media\/178946"}],"wp:attachment":[{"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/media?parent=182246"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/product_brand?post=182246"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/product_cat?post=182246"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/training.algonquincollege.com\/fr\/wp-json\/wp\/v2\/product_tag?post=182246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}