Become the Business Analyst Organizations Rely On
Business Analysis Skills Are in Demand Across Every Industry
Business analysts play a critical role in bridging the gap between business objectives and practical solutions.
Build the skills to identify opportunities, gather requirements, and deliver meaningful business outcomes through industry-relevant training and real-world application.
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Improve decision-making capabilities |
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Strengthen stakeholder engagement |
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Drive process improvement |
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Support organizational change |
Developed by leading practitioners and educators, and aligned with the latest version of A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide).
Designed for Professionals Looking to Make a Greater Impact
- Aspiring Business Analysts
- Project Managers
- Business Professionals
- Team Leads and Supervisors
- Product Managers
- Change Management Professionals
- Anyone involved in process improvement or business transformation
I found the complete experience very rewarding and beneficial. I can see how gaining and applying this knowledge will support our future business success.
- Michelle S., Former BAE Student
BAE1: Fundamentals of Business Analysis
This foundation course explores the roles, responsibilities and techniques of high-performing business analysts today.
Learn the current best practices of Business Analysis:
- Understand business analysis tasks, techniques, and roles.
- Learn the characteristics of business, stakeholder, solution and transition requirements, and business rules.
- Use models to define objectives and solution requirements.
- Assess alternate solution feasibility.
- Define solution scope and analyze business cases.
- Align solutions with business needs.
2 Days | 14 PD Hours
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BAE2: Accelerated Requirements Elicitation and Analysis
Build your confidence in facilitating group sessions to elicit requirements while managing group dynamics and difficult stakeholders. Learn how to model several perspectives of a problem concurrently and eliminate delays by working smarter with subject matter experts.
- Capture perspectives with visual models.
- Coordinate teams to build and analyze models concurrently.
- Create use case diagrams and descriptions.
- Design diagrams, wireframes, storyboards, data models and a simple UML class model.
- Build state diagrams and business rules decision tables.
3 Days | 24 PD Hours
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BAE3: Facilitation Techniques for Business Analysts
Learn how to confidently manage group dynamics, and improve your ability to work with stakeholders to elicit, document, analyze, validate and achieve consensus on requirements.
- Design and plan team-based collaborations such as a requirements workshop.
- Moderate discussions among participants.
- Control the agenda, ensuring that group objectives are achieved.
- Apply and promote active listening skills and lead a group to a consensus.
- Recognize individual personality types and team dynamics.
- Elicit project requirements while managing group dynamics.
2 Days | 16 PD Hours
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BAE4: Modeling Business Processes and Workflows
Explore the key elements of a business process including governance, metrics, alignment, activities and sequences.
- Analyze an organization’s processes to identify and recommend improvements.
- Differentiate process and workflow modeling.
- Create process and workflow diagrams using various notations.
- Apply process and workflow modeling principles and best practices.
- Analyze models to identify problems, opportunities and potential solutions.
- Establish process governance.
- Align processes with enterprise architecture.
3 Days | 24 PD Hours
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BAE5: Use Case Modeling
Explore the evolution of use cases throughout the project life cycle and learn how to plan and lead a use case workshop. Learn how to use different perspectives of use cases to address business needs.
- Build use case models at the business, solution, system, and detailed system levels.
- Write use case descriptions for different stakeholders.
- Apply use cases in a variety of business analysis initiatives, including Agile software development.
- Design an effective use case workshop.
- Integrate use cases into documentation such as feasibility studies or RFPs.
- Validate the use cases with various stakeholder groups.
- Identify test cases from use cases.
2 Days | 16 PD Hours
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BAE6: Validating and Testing Requirements
Examine business analysis techniques for traceability and scope control for requirements verification and validation. Learn how to improve the quality of your requirements, find defects sooner, and reduce the effort for the testing phase.
- Ensure elicited requirements meet quality standards.
- Validate, prioritize, and align requirements with organizational needs.
- Trace each requirement’s origin, allocation, and relationships.
- Define requirements for acceptance and evaluation.
- Identify necessary testing levels for verification
2 Days | 16 PD Hours
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BAE7: Business Analysis in an Agile Environment
Learn to effectively plan, manage and close requirements for a software development project using Agile practices.
- Communicate and collaborate on requirements in an Agile project environment.
- Grasp the Agile mindset, principles, behaviours, and practices.
- Understand the business analyst’s role in Agile using IIBA® Agile Extension and BACCM.
- Track how requirements evolve from Product Backlog to delivery.
- Learn Agile techniques for planning, measuring, and evaluating initiatives.
- Apply Agile methods to enhance waterfall or hybrid approaches.
2 Days | 16 PD Hours
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What Could Business Analysis Skills Help You Achieve?
Business analysis skills are valued across a wide range of industries because they enable organizations to solve problems, improve efficiency, and make informed decisions. Whether your goal is career advancement, increased responsibility, or a transition into a business analyst role, developing these capabilities can help position you for future opportunities.
- Lead business improvement initiatives
- Strengthen strategic thinking
- Increase your influence within projects
- Open doors to new career opportunities

Algonquin College is an Academic Program Member of IIBA®. Our Business Analysis Essentials Certificate program is aligned with the most recent BABOK (Business Analysis Body of Knowledge). Courses in the program are eligible for Professional Development hours (PD Hours) for certification and Continuing Development Units (CDUs) for recertification.